Privacy Policy

Last Updated / Effective Date: June 8, 2026

GEMS Nursing Staffing Firm and its affiliates (collectively, "GEMS Nursing Staffing Firm", "GEMS N.S.F.", "GEMS", “we,” “our,” or “us”) respect your privacy and are committed to protecting your personal data.

This Privacy Policy describes how we collect, use, store, and disclose your information when you use our websites, mobile applications, platforms, staffing tools, and services, or when you otherwise interact with us (collectively, the “Services”). Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood this policy. If you do not agree with our practices, please do not use the Services.

1. Scope and Eligibility

United States Use Only: Our Services are designed exclusively for users located within the United States. We do not knowingly collect information from individuals outside the U.S.
Children's Privacy: Our Services are intended strictly for adults and professional use. We do not knowingly collect personal data from children under the age of 13. If we discover such data has been inadvertently collected, we will delete it immediately

2. Information We Collect

Because we operate as a healthcare nursing staffing firm, we must collect comprehensive information to verify credentials, maintain legal compliance, and facilitate placements with healthcare facilities.

A. Information Provided Directly by You

Contact Information: Name, mailing address, telephone number, and professional email address.
Account Credentials: Usernames, passwords, security questions, and profile data created for our platforms or mobile applications.
Professional and Employment-Related Information: Job history, job descriptions, professional and/or personal references, nursing or clinical licenses, certifications (e.g., CPR, BLS), photo identification, work authorization/I-9 documents, and background screening results and (optional) professional resume.
Payment and Payroll Information: Bank account numbers, routing numbers, billing addresses, or tax withholding information (W-4/W-9) necessary to process payroll, subscriptions, or transactions via our secure payment/payroll processors.
Communications: Any data, questions, or feedback you submit when contacting our administrative staff directly.

B. Information Collected Automatically

When you visit our website or use our mobile app, we may collect technical data such as your IP address, device type, browser settings, operating system, and data regarding how you interact with our platform to improve security and performance.

3. How We Use Your Information

We utilize the collected information strictly for legal, operational, and professional staffing purposes, including:

Verifying professional licenses, clinical credentials, and background checks.
Connecting qualified nursing and healthcare care providers with administrative staff at healthcare facilities.
Operating, managing, and building your GEMS Mobile App Profile.
Processing payroll, managing billing transactions, and administering benefits.
Providing automated text/SMS alerts regarding available shifts and schedules.
Maintaining the security, safety, and integrity of our digital platforms and physical healthcare settings.
Complying with state and federal healthcare regulations, employment laws, and corporate legal obligations.

4. Text and SMS Notifications

As a GEMS Nursing Staffing Firm member (healthcare professional or healthcare provider), healthcare facility administrative personel client (designated responsible party), you may opt-in to receive Text/SMS notifications regarding potential shift openings, scheduling updates, or administrative alerts.

Opt-Out: You can cancel Text/SMS notifications at any time by replying “STOP”.
Support: For assistance with messages, contact us at gems.nsf@gmail.com or 1-330-556-2506. Message and data rates may apply.

5. Sharing and Disclosure of Information

We do not sell your personal data. We disclose your information only under the following strictly managed professional circumstances:

With Healthcare Facilities and Clients: To facilitate staffing placements, we share relevant clinician profiles with the administrative staff of partner healthcare facilities. This shared data includes names, credentials, nursing licenses, certifications, photos, and verified background check confirmations.
With Third-Party Service Providers: We share data with trusted vendors who perform operational functions on our behalf. These include background screening agencies, payroll processors, scheduling software providers, cloud hosting services, and IT security systems.
Legal and Regulatory Obligations: We will disclose information if required in good faith by law, court order, subpoena, government regulation, or to protect the safety, rights, and security of GEMS, our employees, facility clients, or the general public.
Business Transfers: In the event of a merger, asset sale, acquisition, restructuring, or corporate transition, user data may be transferred to the succeeding entity under the same confidentiality standards.

Regarding Third-Party Marketing: GEMS Nursing Staffing Firm does not share your personal information with unaffiliated third parties for their independent marketing or promotional purposes. Should our business operations require this in the future, we will implement strict opt-in/opt-out mechanisms and notify you explicitly.

6. Business Structure, Brand Growth and Elevation

GEMS Nursing Staffing Firm is structured to support business evolution and long-term expansion. As our business continues to grow, we may elevate and extend our brands.

This Privacy Policy automatically extends to protect users interacting with those future evolved, elevated expansions under our corporate and brand ownership. All data collected under this business in the future will be treated with the same strict standards of confidentiality outlined here unless a separate, specialized policy is explicitly provided.

7. Third-Party Links

Our website or platforms may contain links to external sites, professional healthcare registries, or partner systems that we do not control. We are not responsible for the privacy practices, security, or content of external sites, and we recommend reviewing their respective privacy policies.

8. Data Security

We implement robust, industry-standard administrative, technical, and physical security measures designed to protect your highly sensitive credentialing and personal information. While we work diligently to safeguard your data, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Policy Updates and Modifications

We reserve the right to update this Privacy Policy as legal regulations or corporate structures change. When modifications are made, the "Last Updated" date at the top of this page will be revised. For material changes, we will make reasonable efforts to notify you directly via the email address on file or through a prominent notice on our digital services. Continuous use of our services following an update implies acknowledgement of the terms.

10. Contact Us

If you have any questions, compliance concerns, or wish to make inquiries regarding your personal data, please contact at:

Email: gems.nsf@gmail.com
Phone: 1-330-556-2506
Mailing Address: 1135 W Western Reserve Rd , Beaver Township, Ohio 44514 (Virtual Office *Postal Only)